We bought this electric grill because we wanted to grill on our balcony at last. Spontaneously we decided for this Grill, and I must say, we do not regret this decision absolutely. The grill is hot very quickly, so you can also begin within 5 minutes to grill. Perfect I find the idea with the double grill. On the one hand the normal grill side for meat and then the hot plate of fish and vegetables. Grilling then went very quickly. Cleaning is just great! The coarse residues are removed easily with the supplied spatula, the plug is removed and then the thing is just the way it is in the dishwasher. Super easy and totally relaxed :) In an instant everything is clean and ready for use again. So we are very excited and can not absolutely understand negative reviews!