I got a defective unit was not working. Pissed, I sent an email I thought this is it, it'll be a fight and I would not have my product for weeks ... and to my surprise I was told in the next hour by offering me a refund or a new product. I asked for a new product that I received in 3 days!
Super honest from them really pro so I can only recommend it !! and I thank them in passing frankly I was amazed!