I have received the machine, it was originally packed. Nevertheless, something was missing. A small plastic piece - the splinter protection. Of course, I could return the machine and wait for reimbursement. Found this too expensive but only because this small particle. That's why I wrote a Einhell or its service company ISC, spoke about the case and got one week later, the part of those sent.
Now that is prompt and straightforward service. Note 1.
How well the machine is now even I can not judge because I have not yet used.