I ordered the CD as new. When opening the parcel I have however complained that she wrapped not in film, was still sealed. The CD's recorded but on a perfect condition through (no / e scratches, dust, footprints). Because really good songs on the CD are an exchange of the goods did not come into question for me. But he would probably also have difficulties making since the Notice of AMAZON is yes: ". .... That wrapped or sealed data carrier only in the shrink-wrap or seal is undamaged may be redeemed"