Stay away - not good product, service even worse

I would like to actually do not write as much about the product, because the reason does what it is supposed ... at least I can confirm for the internal temperature. To measure the outside temperature was always a little like Russian roulette, but if you do with a tolerance of 4-5 degrees to a conventional mercury thermomenters (yes, the work nevertheless still the best), that might be okay.

Why then do I write in the past? Well, a few weeks ago noticeable temperature differences between true and indicated temperature were we noticed. No wonder, the cover of the transmitter was but absolutely bent and had come loose from the rest of the housing. Of course, one might think that the station was simply exposed to temperatures just insane, but he had only in the evenings sun and broken he was probably in October ... so not the hottest time of the year.

But what about I would like to actually write, customer service, because that is simply not available. For this I'll just copy the shortened time mail traffic here:

First, I asked for return and / or exchange, and sent a few pictures. The answer was ...

"Under what conditions the device has been in this time? I must tell you honestly that we sell a lot of these devices and the most customers have this for years. A return is not anyway possible, because for this you have a time limit of 30 days. "

Now one can argue about whether you can do on the many years of customer satisfaction a statement already, if the device is listed only since 27/11/2013, but of warranty and / or guarantee the seller should indeed have already heard. This written, I received the following reply:

"The photos make it likely that the sensor has been exposed to extremely high temperatures, higher than 45 ° C, because this keeps the sensor out. In this case, neither the guarantee nor the guarantee is valid. However, you can use the sensor pleased to send for review . "

You have to say that in the manual that the weather station for temperatures up to 60 degrees is suitable. And at only 45 degrees should no longer offer in Central Europe, the station now. I asked nevertheless for a return form and received the following reply:

"So looks like the sensor, no material would probably high enough. You are welcome to send the sensor, but please at his own expense."

Fact is, I can return the sensor, carry the shipping costs, have nothing in his hand and when the seller thinks it would be improper damage, then I have not even a broken station that I - as has happened - bring to recycling center can ...

Sorry, but more are equipment and service not worth it. Stay away so!