I just changed my old steam plant (Polti) to it. Received 4 days after the order (perfect because WE included). It is very easy to use, one branch, it heats, it works. Simply. Storing cords lacking and that the power cable is not rétratable is a pity. I had on the old ... the same time, I prefer to hang a cable and a center that works rather than the reverse. it is noisy by cons, it is true. the steam flow is ample and satisfying. delighted with this purchase, I hope to stay as long as possible and not have to change before long !!!