Amazon as always perfect. Tune Up Support was terrible. hold between 30 and 60 min. after the instalation was offered an update of tunup me was not running. support.Ich to new instaliren then run the update. error message. I Support send the latest version. TuneUp is 10 days later update is available, as always funktionirt not I send you the latest Support Version.3.Update offered funktinirt not all updates other error messages. I Support send them a tool that we can look at the entire tool is not working. Let's see when the update works 10.11..2014 Amazon downloaded the first time