Dear Mr ....,
Thank you very much for your email.
I regret the failure of the product.
Please also re-examine whether possibly the controller was overloaded and blew.
The manufacturer gives a max. Power at the fan of 0.25W.
You are welcome to us the items being returned to the following address:
***
Please include a clearly identifiable number (invoice number, Amazon Bestellummer etc.) at.
Once the item is received by us and has been tested,
we will send the items for repair to the manufacturer, a,
or we will send you a new product to
or refund the purchase price on Amazon.
Please enclose a detailed description of the problem and an indication of the invoice / customer number.
Should an Authorizer defect is confirmed, we will refund the return costs in the amount of 1,90 (shipment).
Should not a legitimate defect be present, you would have to bear the transportation and verification costs.
Therefore, please check again in detail.
I assure you on a rapid handling.
Thanks for your patience and effort.