First: we are talking about the bulbs, not to the dealer! I have some Philips lamps in my house, because this (the first. View) are very stylish and economical. The Tornado eSaver bulbs, however, are the very last Sch..tt !!! Do not be one and a half years held. Despite use of the dining room / Gäatezimmer where the lamps have a few cycles and longer switch, more than half are defective. When I turned me to the manufacturer, having regard to the Guaranteed burn time, I received compensation which was defective after 3 weeks. It's not our circuit by the lamps of other manufacturers hold. My opinion on these bulbs (E14 or E27 whether) Stay away, do not hold 5% of what they promise on durability. I have now all changed to LED.