Toaster was a year in use and already no longer worked the left side. This resulted in a disproportionate effort complaint. Repairs, according to my research, a German company Glen Dimplex Germany GmbH, which told me after a ten-minute telephone conversation, that I initially send all documents would have to obtain a return shipping label. What happens next I have to wait.
Conclusion: Toaster and supplier Vedas removed from my list.