Important: you can only achieve good results if
1. the coffee quality is right (cheaper inferior coffee can be made from the device not better!) And the necessary settings regarding freeness, grinding quantity and temperature of the coffee are matched.
2. the right milk is used. Here, the protein content (> 3.4 g) of the milk is crucial! The fat content is essentially responsible for the taste.
3. The cups / glasses are preheated.
I use the Illy coffee and am absolutely satisfied. The milk temperature or milk foam temperature is sufficient for us and then really hot when the cups are preheated with the hot water nozzle. Even when the espresso cup should be necessarily preheated, since the small amount of the hot drink is not enough to heat cold cups! If I one way or another recession by reading to me that the biggest mistake is made right there!
The cleaning is super easy. Many parts are dishwasher safe (the parts are marked) and the brewing unit can be removed. The milk lines are flushed between. Smooth surfaces can be wiped off easily.
You can even store your own profile and then individually define the quantity per drink for themselves personally. In addition, a timer is programmable, then the device is also ready for breakfast.
We are absolutely satisfied with the device and I can recommend the unit only!