We bought this from Amazon dishwasher and waste disposal as well as connection ordered. The last two services has so uncomfortable commercial or booking made that soon becomes clear is Amazon: it is not really intended that the customer uses this. Before the machine was delivered, I've let on the Amazon support chat for safety's sake writing assure that both disposal and connection are definitely part of my order. Only dishwasher was despite that me on a Friday afternoon found in the kitchen and the old taken. For a connection would be present no request, the term of the chat protocol did not matter - we had to speak to Amazon. Amazon revealed then impressive unimpressed: It did a suffering, actually would but before any order for the connection, and because of the customer service in support chat would have probably given a false statement - one can offer me as the only option to pick up the unit in the following week again , Persistence, asking for (at least) goodwill - all in vain. I have to hire and pay for a plumber. In contrast to the unspeakably miserable buying experience from Amazon, the product itself is visually chic and discreet, really quiet as a whisper, technically easy to operate, equipped with useful washing programs and also thoughtfully designed: rubber edges do not pollute, wine glasses can be reasonable on the upper rack position, the cleaning performance convinced completely. I have rarely happy about a household appliance such as this.