So, now I have time to say: Perhaps this is because I am not so spoiled, but I find the device perfectly fine !!! After read reviews I have it though reluctantly, yet ordered curious, you can return it, too, I thought. Now I've tried everything, and I can say sympathetically, the toaster toasts everything as described. (There's even a pull-out crumb tray!) The kettle, which acts not rickety or cheap is really fast, almost too big for my personal use, but no matter, fits beautifully into Gesamterscheinungsbild.Und in coffee is the swiveling holder thoroughly removed for the permanent filter, this must be not be stupid, it just swing all the way out, huhuhhh ..., then you can wonderfully clean it externally without having to make all the Center's head. A permanent filter needs to be cleaned is well known, that is flush, I assumed, perhaps you can persuade the manufacturer nor for matching paper filters ?! I do not need them. Who discerning coffee enjoyment preferred: A milk frother has not yet been integrated! For a simple coffee, two toast and tea for `n Sohni morning it enough for me completely! And anyway: For the price, I would also get half a designer toaster, and otherwise nüscht! The cable is a bit short, I wanted to say, just reached for my outlet, but for too short, too long for the others, on the fate of individuals can not always be taken into, is like in real life! All in all I find it because of the space saving and the quality of recommended, probably for modest people! PS: No I do not work for this company, am a West German Durschnittshausfrau, but I wanted to have said ... had now time ;-)