USB3 hub does not recognize an external hard drive

USB3 hub does not recognize an external hard drive

Aukey®HUB 36W USB 3.0 (4 ports + 3 ports transfers load) CB-H19 black (Electronics)
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Customer Review

Recently commissioned a hub in Aukey to USB3 ports does not recognize an external hard drive. I wonder if anyone has an explanation and if there are hubs that are more reliable

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