Very disappointed 275

I chose this toaster for its ability to grill 4 toast. He does but set to minimum, it lasts 2mn30s, and some breads are burned. So the power setting is defective.
Other desired function: the "High Lift" I had on my old toaster SEB, ie able to lift the lever and catch him small slices of bread without burning your fingers.
Except that the SEB, it raised 5 or 6 cm, and it was perfect. Here it is 1.5 cm, totally ineffective, and burns his fingers.
Sure Kenwood invented the first toaster, but this product is flawed and disappointing.
I do not recommend buying.