We have the DeLonghi ESAM 4400 for over two years and it works like new excellent. At the time the decision was made on the DeLonghi ESAM 4400 because the value for money was coming devices best of all in question. The operation is quite simple; one or wife operate the unit from the front and from above: water (at least 1.7 l capacity) and the pulp container from the front, coffee from above. Maintenance, Cleaning and descaling so happens also from the front and is also also easy to perform. All in all we would set ourselves this machine again.