Was cheated by the manufacturer to guarantee

Equipment bought years ago not even one. DVD already defective. Pulled a DVD, this spat again. All DVD's. 4 people and the traders themselves have tried it, no more.
Dealer sends a TV, coming back with invoice processing fee EUR 39.95, nothing found. And funny, now he goes again. Previously there have 5 people failed? That's probably not true.
A star at most, because here is earned on guaranteed money. Not from Amazon, but by the manufacturer.
Then you will call there and is still held up for stupid, you might have put into the DVD upside down.
Well, yeah, it is, as you have to do it and 5 people make again all wrong.
Never again reflection, so Ultra Media, stuck yes more names behind it.