I purchased the bike carrier in 2010 and was satisfied in principle with this. It is handy, compact and made a high-quality impression. Furthermore, let the bike well and easy to install. For 3-4 star. But after about two years, I must expressly warn against this support !!! The main recording at the trailer coupling is broken! This should not happen throughout the life of the support! This is a big security risk. I am this happened on the highway. Thank God, there is nothing worse happened. All cars behind me have responded very well and the situation could be resolved quickly and safely. The rear-mounted bicycle has been damaged in the process, but repairable. However, I can not judge whether an impairment exists this static or both bikes. More detailed tests are pending. The exact cause for this is not yet known, but I will grudge, once it is received. I got in touch with the manufacturer. Once a response is present, I will explain this shortly also.
I can assure you that I have the support used as intended and no charge was made, etc..