All who have given one star I give right. Eigendlich she deserved no rating. I had a few years ago at RTL Shop appointed times and after a short time the pan was def (Although the wool representatives had said.. The pan forgives everything !!! Me too said the Customer Application Error It was just weird. that my Tefal pan was older and had a coating and not def in an identical application. went. In her only the floor had warped. If I ever get out of a trade fair where as a wool-Represented his oh-so-good pan wants to sell, so I'll do it around. And'm going to show all buyers a used wool pan.