The delivery was fast, but the doll's clothes were pretty wrinkled and someone the apron loop must have cut on the back of the doll. Also called the doll stand was incomplete, ie: namely the podium came with, but the bracket was missing. Thus, I will send the doll back and expect a flawless delivery. The doll itself looks very cute and the hair look like the real thing. Too bad, it would like to keep.