I bought this product for the first time in stores. At startup, the screen was not working correctly (lines across the image). More stocks to make an exchange, so I decided to order the identical model on Amazon. This time it is the key to take the photo, zoom in and out that work 1 out of 10 times we dare not press very hard for fear of damaging the camera because it is plastic. The few photographs that may have been taken seem correct to use that I wanted, ie a first approach to photography by my 7 year old son. By cons when I copy on my computer, they disappear from the memory card although I did not make any manipulation to remove them. In short, I would not recommend this camera at all, because even if I wanted something cheap for a basic child, I wanted to still make it work. There I lost my money.
Otherwise, packaging and delivery Amazon: no complaints.