Adapter buying with crisis and a happy ending

I start in June 2012 ordered the previous version of the adapter for my new Macbook Air Mid 2012. The image transfer worked, the sound failed to materialize. Sent back I have the adapter but not the effort it was not worth the price.

All the more surprising came the call from HandyNow where I was asked whether everything was okay. I explained my problem and I was promised to send a new adapter. Something I have not experienced so far in Amazon-dealer, I was very pleasantly surprised. A few days later the new adapter came (to which the review is now) and he works in image & sound smoothly. Have tried it on two Samsung TVs. The processing for the price is OK. A "pink tide pixel" with reports of other reviewers here, I could not watch. Is a pity that the plastic is slightly gray and therefore not 100 per cent fit for the design of the Mac. But who the hell cares.

Conclusion: Good adapter which finally doing now, what it promises. More than impressed I am with the service of HandyNow, so I want an intelligent quality policy to me often. One could of course argue that the adapter should work properly from the beginning, but find fault and correction usually speaks for equally good service. Should I again need an adapter, this dealer is my first choice. Assuming the price is right.