I had ordered my pillow because I tend in the shoulder and neck area to tensions. The cushion feels very comfortable and makes a high quality impression. At the neck it could be somewhat higher but possibly. The heaters would like to pass the front. The biggest drawback, however, and the reason why I have returned there again, in my opinion, insufficient heating. Since I'm used to from my Rückenheizkissen completely different. Conclusion: Who wants to be just a bit warmed the rich could cushion. For a more complete muscle-relaxing effect, I find it insufficient.