item arrived broken I sent them a picture, and there is no question of reimbursed me (the Shopix policy) but it must go to a village about ten miles from my home where will be parked their truck to get a credit !!! gold I do not drive so there is no other solution to my problem because the exchange does not even try me! So I never would order at Shopix and I can happily throw this in the trash dryer !!!!