CD player without function

After unpacking we used 6 piece brand new Varta batteries.
The service is (children) easily and declared almost without saying.
In addition to CD players, we ordered some children's stories CDs.

Unfortunately, the birthday gift went into his pants. The player is constantly "NoCD".
This despite only original CDs are used.
We have now tried 9 different. CDs. In addition, a total of 2 different. Sets brand new batteries.
The problem, however, continues.

Then I read my first here on Amazon customers recessions precisely.

Here you will be noted that a reset via the "triangle" button is possible / would.
While this works reset, whereupon the CD rotates again, but after a short time "NoCD" appears on the display.
Even a phone call to the hotline gave no remedy.

Solely the MP3 interface works.

Very annoying! Our 2-year-old daughter has this with the words "Busted! Glump!" expressed.

The unit will still go back to Amazon. The Customer has responded quickly by phone.

The product I have to evaluate with 1 star, because it simply does not work fully satisfying!