The HD8920 is only available in black, the big brother HD8930 (including programmable milk and frother - the latter really matter), there is in silver. About for taste known, so it really can not be a criterion here. Although the black looks good and high quality, I would prefer a silver. For this reason - and because of not just Scottish price - would be an alternative color, of course, free of charge, very useful for the customer.
After "Initial Installation" of the coffee machine, which can take depending on the relevant experience of the user possibly some time, this Cappuccio machine makes really good cappuccino (and of course the other coffees). However, it is really important that appropriate coffee beans are bought, otherwise the specialty coffee may also consist of a quasi high-end machine really bad taste (no theory - own experience).
Why the Philips no 5 star, but only 4 gets, is easily explained. It belongs to the upper class, not the class. Compared to the Philips Saeco HD8944 Xelsis he is just what handling, quality and specialty coffees concerns not equal. But this is not necessarily a real problem, because the two separate - from a purely monetary terms - but already 1, 2 euros. Only the keyword Milchaufschäumig should suffice. When Xelsis which is as you know the about Starbucks or Mc Café. Here's the boring manual work.
In conclusion that Philips is quite capable to build good coffee machine. The Royal Gran Crema plays excellently in the big leagues, making his tasks really well. The processing and the appearance is wertig, it can be Duch consistently good use and it makes reason alone fun to have a coffee cream! If you like a lot and good milk foam, should consider whether it said handwork is made or may be resorted into their pockets much deeper.
