Did the prolongation bought for my dryer and guarantee needed 2 months of the end of the previous year 2. One must first of the hotline to report (wait ...) to find out that you have to submit a claim online fill (form right and ... just no other character than full stops and commas, although the e-Nr the device is). Then you are called after about 24 h to a date for the repairs to get: appointment within 1 week (! Have fun without dryer dryer for the family with minus degrees) between 8.00 und 18.00 clock !!! (Otherwise you have nothing else to do but wait .. ??? ...) In comparison: repair request at Siemens directly or Saturn or MediaMarkt (including extension) is super fast, deadline is in a few days, with freely selectable time frame of up to 3 hours. Poor performance, paid dearly.
