The customer service of Ultrashop24 is not recommended, however. I have the trampoline ordered on 13 December, after many emails and phone calls with UPS, it was on 10 January because the package was damaged. Since I was very happy, my daughter finally "passed" her Christmas present to, I have not checked immediately for completeness UNFORTUNATELY the content. So we finally built it yesterday, due to time constraints, we have previously failed. But would have to declare that unfortunately 5 springs are missing due to damage. I'm curious how long it be designed to get these delivered.
We live in Italy, the deliveries here are obviously difficult, especially if the address is not entered correctly on the parcel. The me of Kundemservice then but after some back and forth, telling that he had done his job and I can not even take care of the delivery, I find sorely insolent. Even the suggestion that I could even at UPS in Italy call (which I've done several times). A phone number for contact, there are not, contact via email. So something I have not experienced.
