Defective packaging at Christmas time!

I had bought it as a gift for a Krimifan .... give away I could not do it because packaging so strong torn at the opening that you do not even with very little scotch tape could have saved.
Send to my attempt towards the whole back I was prevented by not, as usual, after a short explanation why something sends back the Rürcksendeetikett was offered, but we wait for the leisure Salespersonnel the application checks.
The test ended up that I was called everything've explained again and should take a picture! This was me stupidly impossible because the gift of my since, is not due to injury in the same place! And thus the product with broken UNVERSCHENKBARER (fals there is the word at all) packaging is still with me. And the seller still has my money!

CONCLUSION Stay away who wants to buy a present here !!!
Buy recommendation for the product who studied something funny but as I said not at diem seller !!!