Game hui, material Pooh

My son has a time played with it and already had the bad processed material
malfunction. The Kabal are too short, so that you can reach the right contacts only with effort.
How have written more than one user, a contact does not work well with us?
Perhaps a scam?

Please revise the material, I also like to pay a few euros more.
Because the game is in itself a good thing.