Defects headphone jack Software and Hardware poorly tuned somehow disappointing

The ASUS UX32LA-R3073H is my second attempt with ASUS. I had bought in September 2013, the Ultrabook UX32VD-R3001H with hybrid drive. After recurring system total failures documented as a critical error in the Windows event log and two inconclusive repairs at the contractors of ASUS, located in the former East Germany, I resigned from the purchase contract. Also because of the following: The experience I had with the ASUS service adapts to the c't article Who will repair the most? Edition 18/2014, in this land of the ASUS service on the rear seats, of course, things are a bit worse. Resetting the operating system seems to come as standard procedure when ASUS service, did not correct in my case, but the error in fact. After the second attempt to repair the Ultrabook came back with a Windows 8 Build 9200 version incl. W64 / Expiro.a virus. The build version of course could not be activated ..... To correct the error, I tried the secure before the second repair the operating system to play back, this had the ASUS BIOS, the boot sequence will be amended accordingly to allow the USB stick can be booted. The reinstallation of the hedged Win 8.1 operating system on the Win 8 build 9200 version failed, however. And then the surprise: the ASUS BIOS to boot from the hard drive did not reactivate, because the disk was no longer as a boot medium for selection. Googling showed that this is a known ASUS BIOS error that can only be remedied by the service provider. This was confirmed to me by the ASUS Hotline also so.

Back to ASUS UX32LA-R3073H. Since my Ultrabook of its construction like good as before, but I do not need fast SSD, but enough space, I have decided to order the ASUS UX32LA-R3073H Amazon. Delivery took place as usual quickly and reliably.

After starting up the notebooks, I was disappointed at first because of the dark screen, whose brightness did not change significantly by adjusting of the brightness (Fn F6). After searching the English manual for countermeasures I found the automatic brightness control that could be off by Fn A. This and regulating the brightness of the extended menu Power4Gear application that is accessible via the Fn Leertatse let overcome the brightness problem. Too bad that the automatic brightness control is so poorly executed that you have to tinker only until the screen reaches a usable brightness. Who has no leisure to is possibly about to give up at this point and return the notebook. After the screen was bright enough, I noticed for myself that he seems to be quite low in contrast. This too is improvable through changing the basic settings in the advanced menu of the Intel HD graphics controller. I liked the contrast with the setting H -19 / K 48 / 1.0 gamma best. That may be a matter of taste. When I would sit in the quality control of ASUS, I would in any case choose the basic settings for the Ultrabook different and not so that the hardware comes off worse than it actually is.

The Foraging on the brightness control or Kontarstregelung I stumbled via another (meaning free) menu. About Fn C to reach a menu titled ASUS Splendid Technology. In this menu, the color temperature of the screen may be affected. If you choose the option cinema yellowed the screen literally. In Normal or Vivid color temperature contrast for my feeling is okay. If necessary, this is the cause, for the yellow tinge mentioned in another review. The programmer I wish the future definitely nicer theater experience .....

After setting up all the Windows updates, revealed itself to plugging the headphone jack plug the next surprise: the headset is not working, the sound continues to play on the built-in speakers. Oh man!

As one of the last Windows update a driver update was recorded for the audio driver from Conexant, the idea was suggested that it might be a Treiberbug. Perhaps this can indeed be solved by making the update undo the problem. So visited the Windows Update menu and once determined that the driver update can not be undone. Well, then just first time to install the original driver again, the ASUS has mitliefert and under C: is to find \ eSupport \ eDriver \ Software \ Audio \ Conexant \ Conexant_audio_driver. Unfortunately, the installation of the original driver has not solved the headphone problem. So, at first googled if the issue is known and met in a forum on the information that the Conexant driver causing the problem and can be resolved by uninstalling the software. And indeed, after uninstallation works the headphone jack. Unfortunately this did not last long condition. It seems nevertheless to be a defect of the headphone jack. If you put the plug into the socket at approximately 8/10 turns the sound on the headphones around, you put him quite a, we reproduced the sound back on the speakers. Oh man, oh man!

Also happen to be the: During the Driver removal I thought to use that supplied by ASUS ASUS program Backtracker to once secure all drivers on a USB stick. The program requires a USB stick with at least 4 GB in size, so plugged an empty 4 GB memory stick, selected this stick in Backtracker program and failed due to the error message that the drive is too small. Well, because I also have a 32 GB flash drive, I repeated the experiment with it. Although the drive was detected by Windows without problems and was accessed via the file manager, he could not be selected in Backtracker program from ASUS. At this point I have personally given up.

Conclusion: The Ultrabook goes back to Amazon, since I do not want to renew the experience with the ASUS service because of defective headphone jack and because my endurance is not mature enough for ASUS Ultrabook products.