Stylus cracked at Bouit 3 days of use. Response Vtech 31/12, no worries, send us a photo and if we see that it has not been bitten we will replace for free. The 14/01, no email put a response on the site copied the FAQ inviting me to control myself. On the phone, the person does not understand my request, Vtech does not replace the broken toys. In short, Vtech customer service is not up to my expectations!
