Quality that leaves much to be desired that customer service

I no longer have a sore neck when I woke up, this pillow is really nice to use and I can not do without me, I carried everywhere thanks to its small size!
Its small size is also its greatest flaw because it is adapted to aun pillowcase pillow classic format and less than sew pillowcases to change your existing pillow must be replaced daily. The same standard size (50x70) would have been ideal.
It remains to see his behavior in time

EDIT July 15:

In terms of his behavior years time this is of poor quality!

After 6 months the pillow begins to be marked at the location of neck and after 9 months it becomes unusable. The quality of the foam is far from living up to what is advertised. I hope there is a default on the received model, hoping to be contacted by the seller to start the warranty for my disappointment is really great. I lower the note * 1 pending positively to my file