We had chosen the winner and Amazon also supplied fix, So far so good. In the first cycle but this was on their minds and the Bosch engineers we would have to wait more than a week. With a brand new machine, I expect more speed = big minus for customer service. With the advent of washing for a small child doubly annoying. So applied replacement at Amazon and in no time was there a new one. Clearly, before a technician had been there. Now it works well, is pleasantly quiet and for parental control, I am grateful. Let's hope the customer service not to be taken too soon to complete.
