When I got the device - delivered as always super fast thanks to Amazon - I was very happy. At first everything went well and I was pleased with everything. But after some time - approximately after 1 week - it started. Every time I pressed the steam button (in "Normal" mode) ran water out of the holes on the soleplate. I was then the station a few minutes to warm up longer - without success. My underwear was wet again. I also had the impression that the "Normal" mode, the vapor pressure subsided fairly quickly. If I have successively operated the steam button several times, then died away the steam and only after a breather, it could go further. Not giving in. If I have paid so much money, I would also have a device that works properly and can be used at a time a little longer. We have a 10-person household and there some accrue on ironing. One must then ironing a long time and this one just needs to have a good device. The station went back. Was also no problem. No questions asked I got the money back. Thanks to Amazon for the good service. Otherwise, I liked the cord storage facility. It works like a vacuum cleaner.
