The offer with the reimbursement in Sony 100 euros was a complete scam. The tablet is very good but everything is done so that you do not get back the refund. Sony delegated to a third Custom Solutions company whose sole purpose is to make you drop the complaint by requesting information already provided. In responding incompletely. Asking you to wait 15 days to give exactly the same answer. The Sony site is full of similar messages, I am therefore not the only one with this problem. It is lamentable from Sony.