I bought this laptop for my daughter aged 12 carrying a mental handicap. It's great for her, I told him pre-register the main family phone numbers to the 4 letters of the keyboard and mine the SOS button, it does not read or write so no worry of not sending SMS we wanted with this notebook can not. She was able to use quickly and easily. I urge all those in a similar case to mine wishing to contact their child even if it does not know to use a more conventional laptop.