Please read front purchase

So the battery came in a small envelope Amazon. At opening I immediately fell to the battery only in a plastic bag and is not in original packaging .... no small protective cover which protects the contacts when you have the battery in your pocket. Furthermore, the battery is not, as my battery was at the camera, white but gray. Weight true but for an original battery. Do not know whether the battery is the production date but if it would be of 03.2011 So the battery is 3 years old ....
Was called to my poor review of the company by an employee of the company and made the following "offer": I get my money back and can keep the battery for me to delete my review ..... Well, first I get my money back anyway because I can send the item back to Amazon and secondly, what are the methods for for ...
Have turned to Amazon and have to say it was very responsive on !! So by all Amazon Top.