I ordered this product 2 times in nine purchase at full price. 2 times I received a reconditioned machine that had been used. Damaged protective pad and hair stuck in it ... This unit also is expensive because it has a lot of flash and bulb does not change. We do not pay for the new can be half grilled flash. Be alert by receiving this device. Amazon not replacing the unit 3 times, I changed creamery and apparatus for this purchase.