Total War patzt against the customer / Amazon in the delivery

I am a big fan of the series and the previous Shogun 2 was a lot of fun.
The many new features have lured me and now I am disappointed.
The program is so bugged that constantly desyncronisieren the computer in multiplayer games.
Unfortunately, the player remembers the late, because the computer of another player takes over activities.
According to the manufacturer 2% of customers do not play the game ...
Who has such a poor quality, should be tested with a beta version of the client and they do not sell as preorder.
On the subject of pre-order: I am the first time deeply disappointed by Amazon. I had two pre-triggered with my account, one for me and one for my son.
BUT the AddOn for pre-order there was only once! This is also so in the small print. I have also written to the Amazon - no answer! Too bad, the time when I clicked simply buy on, even when apparently a somewhat higher price, simply because I trusted Amazon - are definitely over!