As much sharing of experience on the tools available and the role of community manager, this book really seems to me complete. An example of the relevance of the book: It seemed to me before reading the community manager was in charge of External communities in society, or in fact (and examples) employees of a company are also a separate community whole.
Community management is a universe that interested and after consulting the recommendations of community managers present on LinkedIn, I chose this book as the profession of discovery guide. I conquered.
I hope that an update of the book is planned, the tools are evolving at great speed V.
