Good clock, but zero service

First: the Barbos watches are purely ago by their nature and qualitative execution and price relative top! The execution of the dive watch is very solid and nothing for small arms. The bezel snaps tired, nothing wobbles. Relatively good quartz movement, a bit too short hand, fit not to otherwise fats clock. The two screwed crowns sit on thick shafts and screws can be good. Even the night design is very good, you can still see the morning time.

Now the service problem. I had not a warranty case, me is the glass ring of the bezel triggered on a chair and cracked. Now crumbling at the level of 50 the glass splinters ... Since 5 months, I am now more or less in contact in order to get a replacement, even against payment - nothing! One should cherish no hopes here so that you will get some spare parts service! Too bad, because the clocks are 5 stars for you! Only those suppliers and final assembly history is not running. Update (also increasing the star), when I finally get Remedy !!!

Supplement ...

I have finally - after 8 months - get a ring. Not about the entire bezel, no! The glass ring, which lies in the bezel. Very sensitive, the part, but was good and packaged appropriately. And arrived safely. I now even rausgekloppt the old broken glass ring and thrown away the splinters. Then put Precision glue and glued the new ring fit. That was actually quite good. Looks like new. And sold the same to me ... it was too sensitive, have indeed the Seamaster even that has a CNC-machined steel ring. Upgraded to 3 stars, as the glass ring is a serious flaw of the Massif alarm and remains and the service also probably remains as he was with me.