good device, but some gaps in the documentation and after sales service

good device, but some gaps in the documentation and after sales service

Black & Decker ASI300 compressor 11 bar / 160 PSI (Automotive)

Customer Review

I ordered this mini-compressor in January 2013, to inflate the wheels of cars, bicycles, and wheelchairs: the double possibility of mains connection / cigarette lighter, and the maximum pressure (11 bar) are interesting, and probably rare -for my part, I have not found another. For several months, the water heater has very properly, even if the tip is sometimes difficult to remove the valve, causing a loss of pressure, and the unit is a bit noisy-but this is not crippling ...
Then gradually, the digital display began to deteriorate, to the point that within a year, it has become virtually unusable!
Access to the service sounds complicated: despite two attempts to contact by email the SAV Servitech site of Décines (Lyon), I did not get answers to questions.
(Corrigendum: A few days later, I received a phone call Servitech, telling me that they had contacted Black & Decker, and that this article is not repaired, but traded; they communicated me the No. Direct Phone Black & Decker the same time.)
Finally, I think I found the solution by myself: it seems that the offending digital display is powered by a battery, even when the unit is plugged in, if said battery is discharged -which inevitably happens when the one uses the inflator only occasionally, the display gradually becomes illegible; the solution is does it seem to leave the unit in charge for a few hours, I did successfully. It's simple, but that does not happen by itself, especially since unless I am mistaken, all this is not indicated in the instructions; and it does not necessarily suppose, when the inflator is plugged in, it needs to complement an internal battery charged to normally display the indications!
In short: an interesting device, but could do better in terms of information and service center

perfect 1 4550 Rank: 5/5
November 1
DISAPPOINTED! 1457 Rank: 2/5
July 17
Good product 5536 Rank: 5/5
February 16
Good Vest, fine quality Rank: 4/5
October 23

Related Reviews


Good device, but be careful for the laity!D-Link DAP-1160 Wireless G Open Source Repeater (Personal Computers) Good device, but some weaknesses.LG RH 188 DVD / HDD recorder 160 GB Double-Layer (DivX-certified) Silver (Electronics) Good product but some gaps! Update 09/07: Big disappointmentSony Smartband SWR10 Bracelet Connected Bluetooth / NFC Smartphone + 2 Bracelets Size S / L Black (Compatible with Android 4.4 or +) (Accessory) Good presentation, but small gaps in the collection ...SEGA Mega Drive Ultimate Collection (Video Game) Good tablet but some reservations about the 2Vtech - 158815 - Electronic Game - Touch Pad Storio 3S + Wifi Blue Power Pack (Toy) Good support but significant weaknesses in the processing and handlingAtera 022 685 bike carrier Strada Sport M 3 - clutch carrier (Automotive) good but reservations about the reception and after salesCot 'ELEPHANT', 120x60, pine engraved with the application with foam mattresses (Baby Care) All ok, but some problems with the reception and in the SoftwareLogiLink VG0002A DVB-T USB 2.0 Pen Type Receiver, Multilanguage software, remote control, antenna (Accessories) Very good on paper, but no less quality and after sales serviceAnker® Charger 40W Sector 5 USB ports Equipped with PowerIQ technology for Apple & Android Smartphone, Tablets and Other Devices is charging via USB 5V. (Electronic devices) Perfect for the price! After sales service perfect!125 W Continuous Photo Studio Lighting Kit * 2 - background support kit telescopic, green bottom 6 * 3m, Soft White Umbrella * 2, studio lighting set, carrying bag oxford (Electronics) Good after sale service 1CASEPRADISE Shell Leather Case Wallet Case Flip Cover Case For Samsung Galaxy I9600 S5 Doré (Electronics) really good device - but the tank is too smallDURACRAFT DD-TEC10E dehumidifier (tool) Good device, but the operation ..Panasonic DMR-EX84CEGS DVD and HDD recorder 160 GB (DVB-C / DVB-T / analog combination tuner, CI Plus, USB, HDMI output) Silver (Electronics) Good device but in my kitchen a bit superfluousPhilips HD9226 / 50 Airfryer with grill (1425 watt, Rapid Air) white / anthracite (household goods) Good device but for improvement SoftwareDavita 30036 mobile ECG device Cardio24 (Personal Care) Very good Dynamicist, but some with swabsSennheiser IE 80 In-Ear Headphones (Electronics) Five stars for the device, but only one for the seller hightechcentre2014 HTC One (M8) Unlocked Smartphone 4G (Screen: 5 inches - 16 GB - Android 4.4 KitKat) Steel Grey (Electronics) Perhaps a good device, but is not delivered to Austria!ELV TFD 128 USB Temperature Humidity Data Logger (Electronics) As such, a good device, but ...Walimex PS 35x45 mm passport photograph punch (accessory)