I bought a food processor on Amazon. To extend the range of the ERGO Insurance warranty and 3 years, I've ordered immediately after ordering the food processor in a second order. Since I have unfortunately found nothing about the Abwickung regarding the extended warranty, I sent an email to Amazon. I asked, as I can only imagine the departed Lung, since I bought the warranty only in a second order. It was important to get an operation from Amazon that they acquired guarantee can be made unequivocally connected in case of damage to the Küschenmaschine. Amazon wrote me back nüchten that they are not competent. Already a morning later I received the contract documents relating to the guarantee extension by Emai. As expected, there were a few pages of paper, no inference to my unit was acquired in the whole PDF document grant. No device name, no manufacturer, nor a type or serial number. For questions, the Ergo had a service email address. I have an e-mail sent to this address with my question, but received no response. That leaves me with a bad feeling at the beginning. If an insurance company at the beginning of a contract to operate unsatisfactorily, as designed in the event of damage?