Visit the user forums of this product, you'll have surprises: my machine began to stop distributing the coffee in the cup but in the machine after 2 years! The parts of the compactor distributor are made of plastic poor and despite a weekly cleaning of the machine is cracked pipes and more than 50% of the water falls directly into the grounds container (beautiful grounds to spill After 4 coffees!). The water tank is leaking at the joint after a year, we run all 4 cafes to fill the tank or empty the waste container. The compactor distributor of filter clogs quickly and is almost dismantled for thorough cleaning. Going back to an older model, the Saeco Vienna reissued under Spidem Villa, much more reliable and much simpler, without any concern at the quality of the coffee, or the ease of maintenance.