I am very pleased with the machine itself. She washes well, hurls quiet and has a reliable maturity indicator. For confusion but caused an enclosed "guarantee certificate" which promised a 5-year warranty, while in other documents is of the usual 2-year warranty talk with me. I tried to clarify this issue, to reach the customer service of Bauknecht, but this is my phone has succeeded in numerous experiments nor by mail. There's only hope that the machine never breaks down, because without a functioning customer service also benefit promised 5-year warranty nothing.