Naughty unfriendly Support

about 5 days ago I bought via Amazon Marketplace headset Wintech WH-111th The headphones are good and the micro, there is also nothing to complain about! But the weak point is in the headset clearly from the joint and the ear hook !!!

Although I am very careful with it, me the strap now has been broken exactly at the thinnest and most fragile point of the product!

Then I called the manufacturer support. Before I could describe in detail my case, the very cheeky foreigners has fallen into the word and has interrupted me in mid-sentence. Then I stopped and told me to call asking if possibly only a new temple could get on manufacturers goodwill him. Whereupon the very arrogant and unfriendly alien has reprimanded me and told me with a cheeky tone: They have no spare parts for their products from China and I would be ever the first customer who complains about the product, besides, I should myself to the dealer contact, if it were not the product fault and I should not try here rauszuholen what. I subsequently informed the cheeky foreigners that you can then view my call as customer feedback respectively to understand so that the manufacturer can eliminate the vulnerability on earloop into future product improvements. Only the manufacturer can eliminate the vulnerability on the bracket !!!

In response to the unfriendly foreign support staff simply put on ............. So what I've ever experienced in any manufacturers in more than 40 years. Where we live on here now in Germany?!?

My personal conclusion by this romped staff: I will never buy a product by the manufacturer WINTECH !!!!!