Here were told a lot about the device, so I will confine myself to the basics .... First of all, we have in our household / family / friend circle already 3 Krups KP 5000 Nescafé Dolce Gusto Circolo in operation, so we know each other in the handling of already ..... Unpacked and quickly the first cup of coffee is cooked in the Krups KP 2509 not! That conclusion is the initial programming of the device in the way. When these hurdles has taken Healthy - difficult as much steps can not be easily done again with a "Back button", rejoices the device actually with droll little picture on the LCD display and if it works - with the settings, programming, - you get his first cup of coffee. Then ERROR - where and what tells us the display is not really that manual (advance really carefully studied) also does not help there. It is then referred to the (course) costs Duties Hotline. Only the Note if nothing works, then the device at least 30 min. To remove from Netzt helps because actually. (30 min. Wait) It happened very often nothing more that could no longer be open "capsule lever", when the unit in advance is adopted with the error notice, the capsule was lost - we spent hours waiting until the device back was ready then to program the basic settings, etc. Conclusion: device looks good and what makes her in the kitchen. The water tank is easy to fill and to handle the change as at the Dolce Gusto Circolo devices .... The programming and automatic shutdown is not really mature. Everyone should ask himself if he really wants to programming everything, or does not have the time, the couple - expectant seconds - to wait until you have to mechanically mixed his coffee with the lever itself to your own taste. I think this time, each and will be rewarded with a much poorer service and more robust technology! I will now for the model without the electronics - decide frills! Because the Dolce Gusto and Krups coffee concept convinced otherwise already ... Only sometimes less (technology) really is more!