Problem lamp operation bubble, advice or exchange request

Problem lamp operation bubble, advice or exchange request

Design magma red lamp 58cm-25W (Electronics)
Buy at Amazon.com

Customer Review

Hello,

This lamp is not working well, red wax mixes with the transparent liquid, so it does not produce bubbles, but a reddish liquid like paint! Is there something to do? Is it possible to return it for an exchange.
Moreover the light bulb on delivery did not work the filament was broken!

Thank you for your response.
Eric MAHIEU
Tel: 06 81 30 99 41

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