As said earlier, bad experience for me too. Sold by EX-Trade GmbH & Co. KG, this helmet, even if it is labeled 'Xbox 360' on the side, no one seems to be actually a copy (different headphones jack original, but compatible, gray and not black headband ...) and comes in a plastic bag closed with tape, unlike what is shown in the photo, which further strengthens my non-original product printing. After that, this is actually a helmet, and there is no reason to make a fuss if it works, but it's still a still little frustrating and disappointing to receive a product not compliant ...